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FREQUENTLY ASKED QUESTIONS

  • What payment method do we accept?
    We accept payments by the most Debit Cards, Credit Cards, UPI, Wallets and Netbanking through Razorpay and PayTM payment gateways. Note: Payments through Razorpay incur an additional convenience fee.
  • How long will it take to receive my order?
    Orders are shipped Monday to Friday excluding public holidays Please allow up to 3-4 business days for order processing. This may take longer during special releases, major holidays and sale periods. Orders may take 7-10 business days to get delivered.
  • Do you accept Cash on Delivery (COD)?
    No, we do not accept Cash on Delivery orders at the moment.
  • What size should I order?
    When buying online it can be hard to know what's the perfect size for you, so in order to make sure you can order your garment with the perfect fit, we have made sure to add a sizing guide below all items on the website. If you still have doubts make sure to contact us via email hello@wearadhd.com and we will be more than happy to help.
  • How do I track my order?
    An email will be sent confirming your order has left our fulfillment centre, your tracking information will also be included in this email.
  • Why are there coating marks on my t-shirt?
    DTG t-shirts undergo a pre-treatment process which leaves behind some marks on them. It's due to the fusing and coating process before loading the t-shirts into the DTG machine. The pre-treatment liquid is a base layer applied on all DTG garments allowing the inks to sit on top and is then heat pressed to flatten the fibers. Sometimes the pre-treatment can react to the garment and can leave quite a noticeable staining, square or rectangular shape around the artwork. This is a limitation of the DTG technology and does not have any permanent solution to it. Here's how you can get rid of these marks/stains. Simply wash the t-shirt with cold water and flat dry The limitations of the DTG printing technology are not under our control, hence it cannot be claimed for refund or replacements.
  • What is your returns policy?
    At this time, all purchases are non-refundable and non-exchangeable.

Didn't find your answer?

Don’t hesitate to get in touch with our support team. Send us an email and we will respond as soon as possible.

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